Terms and Conditions

Terms of service Reclaim fitness

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country refers to: Michigan, United States

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Reclaim Fitness LLC, 25090 Woodward Ave, Unit 549, Royal Oak, MI, 48067.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

Promotions refer to contests, sweepstakes or other promotions offered through the Service.

Service refers to the Website.

Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to ReclaimFitness.com, accessible from www.reclaimfitness.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: robbienebs@reclaimfitnessgroup.com

Refund policy

NO REFUND POLICY. Upon your purchase, you will immediately receive access to an online digital course (a digital product), which contains exclusive information for paying clients. Because you are receiving a product with information that cannot be redacted, we do not provide a refund option. If you purchase a personal training, nutrition program, or other package and are unable to complete the package due to illness or extenuating circumstances, Reclaim Fitness has the right to deny or grant putting your training or prep on hold for the remaining time at a later date, as a courtesy.

Suspension

You may suspend or “pause” your Reclaim Fitness membership for a maximum of 4 weeks, due to holiday, work, illness or other circumstance. You must provide written notification of your suspension outlining the exact dates of the suspensions at least 14 days before the period requested. A backdated request cannot be made. A Suspension request may incur an administration fee.

Cancellation / Termination

You may cancel your Reclaim Fitness membership under the following conditions:

Termination During the Program Duration.

This agreement remains in place for the duration of your program with Reclaim Fitness. The payment schedule or fees which you pay to Reclaim Fitness reflects your contracted Program Duration and is endorsed in this Agreement. If you choose to terminate this contract before the end of your Program Duration, you must notify us in writing by email to robbienebs@reclaimfitnessgroup.com and are liable for the full balance of the Program Duration term.

Permanent Sickness or Physical Incapacity

Reclaim Fitness requires a written request for termination advising the nature of the illness or physical incapacity outlining specifically how this prevents you from utilizing the Reclaim Fitness services or adherence to the Reclaim Fitness program.

Reclaim Fitness requires a medical certificate stating you cannot utilize Reclaim Fitness services due to the illness/incapacity.

Termination by Reclaim Fitness

At any time, Reclaim Fitness can terminate your membership and this agreement immediately by giving you notice in writing if you:

Fail to pay fees liable to be paid under this agreement Failing to adhere to the guidance included in the program offered Failing to adhere to the nutritional and exercise accountability program Failing to communicate with Reclaim Fitness coaches

The right to terminate on these grounds is exclusively reserved for Reclaim Fitness. If we do not terminate your agreement, we are still entitled to recover our costs and losses under this agreement.

Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.reclaimfitnessgroup.comand Reclaim Fitness Group LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Reclaim Fitness Group LLC include www.reclaimfitnessgroup.com and Reclaim Fitness Group. The Reclaim Fitness Group website is a fitness coaching and information platform. By using the Reclaim Fitness Group website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Reclaim Fitness Group may collect personally identifiable information such as:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Payment Information
  • Fitness and lifestyle information (if provided through intake forms)

This information is collected when you:

  • Register for an account or service
  • Enter a contest or giveaway
  • Sign up for email communications
  • Submit inquiries or feedback
  • Purchase products or services
  • Participate in coaching or assessments

We do not collect personal information unless you voluntarily provide it. Non-personal information (like browser type, device, or referring website) may also be collected automatically.

Use of Your Personal Information

Reclaim Fitness Group uses your information to:

  • Deliver products and services you request
  • Communicate important updates or promotions
  • Improve our services and website
  • Process payments and transactions
  • Respond to support inquiries or feedback

Sharing of Information

Reclaim Fitness Group does not sell, rent, or lease customer information to third parties.

We may share your data with trusted third parties for services like:

  • Email and marketing distribution
  • Payment processing
  • Website hosting and security
  • Analytics and performance tracking

These third parties are contractually obligated to protect your data and use it only for the services provided to Reclaim Fitness Group.

Cookies and Tracking Technologies

Reclaim Fitness Group uses “cookies” and similar tracking tools to:

  • Enhance user experience
  • Understand how users interact with the website
  • Track conversions and performance (via tools like Google Analytics or Meta Pixel)

You can adjust your browser settings to disable cookies, but doing so may affect site functionality.

Data Retention

We retain your personal data only as long as needed to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

Once no longer needed, your data will be securely deleted or anonymized.

Children Under 13

Reclaim Fitness Group does not knowingly collect information from children under the age of 13. If we learn we have collected personal data from a child without parental consent, we will take steps to delete it immediately.

Your Privacy Rights (CCPA & GDPR)

If you are a resident of California or the European Union, you have specific rights regarding your personal data, including the right to:

  • Access the data we hold about you
  • Correct inaccuracies in your information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (if applicable)
  • File a complaint with a data protection authority

To exercise any of these rights, email us at Robbie@reclaimfitnessgroup.com.

Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing it regularly to stay informed.

Contact Information

Robbie Nebergall
Owner, Reclaim Fitness Group
www.reclaimfitnessgroup.com
📧 Robbie@reclaimfitnessgroup.com